At the bank, Amber must wait for another client before it is his turn. Then she gets some general account information before being directed to the right place for opening a new account.
Clerk:Good afternoon, Miss. What can I do for you?
Lady:Could you give me my account balance. My account number is…
Clerk:Just a moment, please (enters the account number into the computer) Your name?
Lady:Barbara Winters.
Clerk:Here is your balance (hands her a computer printout)
Lady:Thank you. I want to make a withdrawal of $150.
Clerk:(fills in a withdrawal slip, gives it to the lady to sign, processes the withdrawal, and gives her the money) Here you go, Miss.
Lady:Thank you (she leaves, and now its Amber's turn)
Amber:Hello, I'd like to open an account, please.
Clerk:Yes, Miss . Would you like to open a savings account or a checking account?
Amber:Just a savings account for now. Can you tell me how much interest my money will earn?
Clerk:The current rate is 4.5%. You'll have to go to the Customer Service desk to apply for a new account, Miss (points to the Customer Service counter)
Amber:I see. Thank you.
到了银行，必须先等前一个客户办理完了才轮到Amber。在开户头之前她又问了一些有关这方面的常识。
Clerk:下午好，小姐。我能为您效劳吗？
Lady:你能帮我查一下我的账户吗？我的账号是……
Clerk:请稍等一下。(将账号输入电脑)请问您的名字？
Lady:Barbara Winters.
Clerk:这是您的余额。(递给她一张电脑打出来的条)
Lady:谢谢。我想取150美元。
Clerk:(填一个存款单，让那位女士签名，手续完了后把钱给她)可以了，小姐。
Lady:谢谢。(她走了，现在该轮到Amber了)
Amber:你好，我想开个户头。
Clerk:好的，小姐。你想开现金户头还是支票户头？
Amber:目前我只要一个一般户头。你能告诉我利息是多少吗？
Clerk:小姐，现在的利率是4.5%。你得去服务台申请一个新户头。(指着服务台)
Amber:我知道了。谢谢。
